In addition to training, we are planning and conducting a usability test project.
People with previous experience, people who have experimented with usability tests for the first time, or people who only observe usability tests a few times seem to be interested in this work.
In the meantime, I've been thinking about how to train on-the-job training for interaction design and research.
learn when you need it
Usually, our team holds study meetings related to the methodology and the project before and after the research. Usually, a methodology review for the research is conducted one week after the research report. In addition to user research, market research, data-related research, and various services are being conducted, in many cases it may not be what you need right away. That's why it seems to be taking other people's presentations less seriously than directly if they're not related to the service or methodology they're working on right now. But as me, who is involved in all research and methodologies, I see the same problem repeating itself.
Also, if a study on a certain methodology is conducted in a lecture style, it does not seem to be a flower for him. Even if you learn positioning, targeting, segmentation, or basic statistics right away, it doesn't seem like it's really accepted unless it's your current project.
A person who only watched usability testing in the observation room is directly modding and writing a report, so it seems that each process cannot be skipped. Every expression and every word you say must now be put into action. Also, the numerous usability test-related papers that I just looked at now come to me one by one and become flowers.
Because it is quite difficult to do a ThinkAudio, we have discussed it several times, and there are papers, but not many, other than one book. On my way back to work today, I re-read one of the papers on the ThinkAudit protocol, and I felt like I was stuck.
why you should study I also thought about it, but again, education and learning seem to have the best learning effect when the learner feels the need to teach or learn. Of course, this is for ordinary people. Smart people seem to study well even when they don't feel the need.
However, when given the opportunity to learn, criminals like us think about how they can use it even if they don't need it right now, and I think they should start learning with the attitude of using it right now.
have to realize
At the beginning of this year, we delivered from the basic concept to the know-how in the process for about an hour and a half to researchers who are testing usability for the first time. However, he explained the know-how accumulated over 7 years, but I saw that he did not do that when he actually proceeded. Of course, my friend who trained for two years was like that until about a year. Apparently, I'm not good at teaching.
This time, I was able to pilot several times and let each one have the experience of a moderator. Again, seeing and experiencing the situation are two different things. It is said that genius and dunjae are one blank sheet of paper. Experience and unexperience may be a blank sheet of paper, but the difference is truly enormous. It's like the difference between 'knowing with your head and knowing with your heart' that I often talk about. The best way to realize is to experience.
2006 Yahoo! Interaction Design Conference One of my co-workers I went with at the end of the conference said to me:
“When I heard that the user is important and the UI is important, I just thought it was important, but when I actually made a persona, made a storyboard, a flowchart, and a wireframe, it seems that I realized it with my body, not just words.”
“When I go back and explain these to my teammates, I’m worried that people who haven’t experienced it will be able to realize it,” he said.
I asked a colleague of this company when I met them after passing training within the department. How are you? I can't remember exactly, but the answer was something like this.
“Well, it was. It was just that.”
These days, kindergarten and elementary school students call it experiential learning, so even if it's not a vacation, they treat it as a class. It seems that experience is important.
I don't know much about pedagogy, but I tried to summarize what I thought while learning something while living in society.