New International Standard Usability Test Report Format

ACM's Interactions, Volume XII.5 September+October 2005 delivered today was on the cover of a new standard of usability test report.

๐Ÿฅบ It was not a new version of the CIF, but rather that the CIF was certified by ISO.

Contrary to the cover, the actual article title is "Common Industry Format Approved as International Standard".

In May 2005, the International Organization for Standardization (ISO) certified The Common Industry Format (CIF) of the usability test report as a standard. This standard form is ISO 25062 Software Engineering - Software Quality and Requirements Evaluation - Common Industry Format for Usability Test Reports. Interestingly, the international standard for the report format of usability tests is the standard in the field of software engineering.

Uh, so it's saying that CIF wasn't an international standard until May of this year. ์— ๋“ค์–ด๊ฐ€์„œ ํ™•์ธ์„ ํ•ด๋ณด์•˜๋‹ค.

CIF is ANSI/INCITS-354, and it was said that the International Standards Organization (ANSI) had approved it as a standard for reporting approved usability test results on December 2001, 12. Ahโ€ฆ It is said that the American standard has become the international standard.

By the way, I was able to confirm this news at

from ISO ( ISO 25062 I did a search and found it at But the status is It came out under development. Looks like it's not finished yet.

For the content of ANSI/INCITS-354, go to, and the PDF is $18. 18 fires... search!

came out of one room. Full text is available at

Here are the sections of the report form from the article in Interactions:

  1. The description of the product
  2. The golas of the test
  3. The test participants
  4. The tasks the user were asked to perform
  5. The experimental design of the test
  6. The methods or process by which the test was conducted
  7. The usability measures and data collection methods
  8. The numerical results

I don't know why the Usability Test Report industry standard format is called CIF (Common Industry Format), except for the usability test report. Anyway, CIF refers to the standard format for usability test reports. This form is for the official usability test result report of a test that measures quantitatively, and is suitable for summative evaluation or comparative evaluation. It is intended for usability experts who write usability test reports and for stakeholders who receive reports.

CIF is, in fact, the form of a usability test result report form of a summative evaluation that quantitatively measured as Mary Thefanos of NIST in Interactions said.

one fun thing A Practical Guide To Usability Testing In the preface of the revised edition, it is written that the author did a lot of quantitative usability tests when he first wrote the book, but now he does a lot of qualitative tests.

As mentioned by Dumas and Redish, many companies are conducting qualitative evaluations due to Nielsen's Discount Usability Test, as mentioned by Dumas and Redish, but the international standard adopts quantitative evaluation results as a form.

I have also created and used my own standard report form and writing method.

My form is the former Yahoo! which has now moved to the User Research head of eBay! This is a modification and addition of a form created by Christian, who was head of User Experience Research at dotcom. Christian made the big frame to follow the CIF, but the result is of course different.

Anyway, there is no Korean standard format for the usability test report format. Therefore, it seems to be advantageous from the standpoint of following the standard to simply use the international standard beyond the Korean standard. However, as mentioned above, for qualitative research, I think we should do it ourselves while maintaining only the overall framework except for the result part.

The original text of Interactions: Common Industry Format approved as international standard (pay)


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